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BBC Health News

  • Pleas for strike doctors to work blocked by union28 Jul 2025 15:50NHS England says 18 requests have been rejected, but the doctors' union says hospitals are stretching staff too thinly.
  • Nurses to 'overwhelmingly' reject pay deal as strike vote looms28 Jul 2025 09:01The Royal College of Nursing has been holding a consultative vote on their 3.6% pay rise.
  • NHS faces challenging few days during doctors' strike, warns Streeting25 Jul 2025 20:47Hospitals in England battle to keep both emergency and non-urgent work going in five-day walkout.
  • Sleep, exercise, hydrate - do we really need to stick to recommended daily doses?26 Jul 2025 01:08As a study casts doubt on the daily steps maxim, we take a look at some other health benchmarks we’re often told to strive for.
  • 'My dad started spying on my mum' - the drugs causing sexual urges26 Jul 2025 05:57The prescribed medication, taken for movement disorders, can have extreme side effects.
  • Students feel 'let down' by mental health support - but should it really be up to universities?24 Jul 2025 05:24The number of students reporting mental health concerns is rising. But to what extent should the onus be on universities?
Newsletter (PDF, 446KB)
Home > Practice Charter

Practice Charter

Patients' Rights And Responsibilities

As A Patient, You Can Expect

  • To be treated with courtesy and with respect for your privacy and dignity.
  • To receive treatment on the basis of your clinical need.
  • To be able to choose to have a relative or friend with you during consultations and examinations.
  • To be encouraged to ask questions about your diagnosis and treatment and to receive clear information.
  • To have details about you, including your medical records and anything you say, treated in confidence and, except where required by law, to be given an opportunity to decide whether your details can be passed to anyone else.
  • To know the names and professional status of all the staff involved in your care.
  • To be able to complain if you are unhappy with the treatment you receive and to be given the name of someone who can help.
  • To be able to request a second opinion.

As A Patient, You Have A Responsibility

  • To treat the staff who care for you with courtesy and respect at all times.
  • To inform us of any change of contact details.
  • To attend appointments on time, or to cancel appointments.
  • To consider the consequences of refusing treatment or not following medical advice and accept responsibility for your own actions.
  • To let staff know if you have any allergies or sensitivities to medications.
  • To tell staff if you are uncertain or don’t understand any aspect of your treatment.
  • To tell staff about any changes in your health that could affect the treatment you are having.
  • To take any medicines as instructed and seek medical advice before stopping or changing treatment.
  • To treat other patients with courtesy and respect.
  • If you post about us on Social Media or the internet in general please do so respectfully and accurately.  Social Media Policy for Patients (DOCX, 20KB)

Removal Of Violent Or Abusive Patients

The GP partners of the practice reserve the right to remove any patient from the practice list with immediate effect if a patient commits an act of violence against a person or behaved in such a way that any person has feared for their safety.

Last Updated 23 Jul 2025

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Wickersley Medical Practice

Poplar Glade, Wickersley, Rotherham, South Yorkshire, S66 2JQ

  • 01709 543177
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